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Archive for the ‘FAQ Customer Service’ Category

Customer Service FAQ – Need Blinds Quickly?

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! With summer approacing fast, it can only mean one thing – HOT HOT Temperatures! If your like us, summer also means the start of DIY projects and lots of redecorating and remodeling.  We also hope it means more window treatments for all pronto!  And lucky for you, with our ONE DAY blinds, we’ve got you covered (no pun intended!). By simply clicking on the “Expedited Production” box during checkout, like the below image, you can get some of our most popular products made in just ONE business day!  Now that’s getting blinds…

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Window FAQ: How to Measure for Bay Window Blinds

The home on the show, Full House, was the quintessential Bay Window in my opinion! The beautiful Victorian style home was such an iconic image for all children of the 80s.  Bay windows add so much character to any home, so it is important to get your window treatement right!  Check out some tips on how to measure for a bay window: Find your Product: Before you can even think about taking your measurements, it is important to select your product first.  Each blind will have a different depth that will come into play when installing.  Be sure to look on our website for the different depth requirements per product.  Take the inside mount fully recessed measurement for an accurate result: How to Measure: Now it’s time…

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WINDOW FAQ: Best Window Coverings for French Doors and Sliding Glass Windows

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! Tips on Patio Doors… Patio doors provide homes with access to fresh air and the beautiful outdoors.  And, since they are the focal point in any room, you of course want the perfect window coverings! Today, we have created a few patio door tips that we think will help with your next purchase – enjoy! There are two kinds of patio doors: French doors and Sliding Glass Windows French Doors Cell shades are the perfect option for French doors.  Their low profile design prevents the shades from sticking out…

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WINDOW FAQ: Should I install my blinds as an Inside or Outside Mount?

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! Inside Mount vs. Outside Mount  At Blinds.com, we strive to make ordering blinds online both easy and exciting.  Here is a common FAQ that should help make your experience just that! One of the first questions I get asked in Customer Service is “How should I install my blinds… Inside or Outside Mount?” First things first… check your window depth!  Do you have a shallow window or a deep window? *If you missed our last FAQ on Window Depth, be sure to check out the following link:  Do I Have Enough…

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WINDOW FAQ: Do I Have Enough Window Depth for My Blinds?

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com.  Have a window covering question you’d like help with?  Leave a comment below! Are My Windows Deep Enough? At Blinds.com, we strive to make ordering blinds online both easy and exciting.  Here is an answer to a common FAQ that should help make your experience just that! Window depth should actually be the first thing a consumer looks into – even before selecting their product!  You can measure your windows perfectly, but if you don’t have the right depth, the blind will still not fit in the window – frustrating right?   Start out by using a steel measuring tape to see how deep…

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Window FAQ: What Do I Do If My Blinds Don’t Fit?

Help! My Blinds Won’t Fit! You’ve sent in your measurements, ordered custom window treatments and now they’re on your doorstep. But what if your blinds are the wrong size? Custom window coverings are made to your exacting specifications by our manufacturers so they fit perfectly in your windows. They take the measurements of your window and calculate the perfect width so that your blinds so that they can operate smoothly and have the smallest light gap possible. However, mistakes can happen in measuring and manufacturing that leave customers with blinds that don’t fit. If you come across this problem we’re here to help. If You’re a Blinds.com Customer: We want to make sure that you get the perfect fit every…

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Window FAQ: How to fix vertical blinds with light gaps

r September 6, 2012 | B DIY Projects, FAQ Customer Service

Welcome to another ‘Window FAQ’, with answers provided by our fabulous Customer Service Team at Blinds.com. If you have a window covering question you’d like us to address, leave a comment below! How can I remove the space between my Vertical Blind slats? The main purpose of vertical blinds is to block out unwanted light. But if slats won’t lie flat against one another, beams of light can shine in through gaps and drive a person crazy! Vertical Blinds Fix #1: Dryer Sheets! Because some vertical blinds are made of PVC, they attract static electricity. This causes the slats to push away from one another, and creates a gap for light to come through. The good news is that there’s an…

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Window FAQ: How to fix a broken window blind cord

Welcome to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com.   How do I fix a broken blind or cell shade cord? Broken cords on your window treatments can happen – an overly vigorous window shade opening, a less than helpful family pet looking for a unique snack… life happens! Whatever the case may be, you don’t always have to replace the entire window covering just because your cord is broken. If the cord is the only part that needs to be replaced, check out www.fixmyblinds.com and look for their EZ-Restring Kits that ship directly to your home.  The kit will come complete with detailed instructions, so you’ll be enjoying your window treatments again in no time flat….

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Window FAQ: Where can I find window valance replacement clips?

r June 21, 2012 | B FAQ Customer Service

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com.  Have a window covering question you’d like help with?  Leave a comment below!  Where can I buy replacement clips for my valances? I get this question everyday and it never ceases to amaze me how excited customers are over the solutions. First things first, if you need any sort of replacement parts for your window coverings,  you can order missing parts on our website here or check out this window covering parts inventory website:  www.blindsparts.com. However, valance clips are unique to the specific blinds that you have, so you might not be able to find the exact clips you already have if it’s been…

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Window FAQ: How to clean cellular shades

r June 14, 2012 | B DIY Projects, FAQ Customer Service

As a Customer Service Representative here at Blinds.com, I love answering all the various questions that come my way – especially when the answers turn out to be surprisingly easy! Here’s one of the most frequently asked questions I get about window covering care: How do I clean my honeycomb cell shades? Depending on the spill or stain, cleaning your cellular shades can be a fast and easy task! Steps to follow to spot clean your cell window shades: Grab a plain white wash cloth to clean with – colors on the towel might bleed onto the shade Dampen the towel with warm water Sprinkle a gentle detergent (same used on clothes is fine) on the towel – no colored…

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