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Archive for the ‘FAQ Customer Service’ Category

Lift it, baby! What are the different window covering lift types?

  At Blinds.com, we want to make your shopping experience both easy and exciting.   With countless custom options, we know the purchase process can feel overwhelming – most specifically when it comes to lift types. Here, we’ll outline the most popular lift options available on a lot of Blinds.com products. Standard Pull Cord The standard pull cord is the most common lift you will see on binds or shades.  The standard pull features a sturdy cord that hangs straight along the side of the product. Choose between left or right side pull locations. The standard pull cord is not recommended for heavy products or on wide windows. Cordless The are many benefits to selecting the cordless option.  For starters, the blind or shade is…

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How to Shorten Blinds – Window FAQ

r February 13, 2014 | B DIY Projects, FAQ Customer Service

If you own wood or faux wood blinds that are too long, there’s no need to replace them. You can shorten them at home in a few easy steps. Read on to learn how to shorten wood blinds. So Your Blinds Are Too Long? Let’s Fix That! First let’s get to know your blinds a bit. There are two cords you need to know about. Running through the center of each slat is a thicker cord called the lift cord. The second cord called the ladder cord, weaves around each slat and runs along the front and back of the blinds. The last ‘slat’ of your blinds is called the bottom rail and pushed into it are two or more bottom…

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What is the Difference Between Single Cellular Shades and Double Cellular Shades?

r January 22, 2014 | B Editor's Picks, FAQ Customer Service

Honeycomb Cellular Shades have a lot to offer.  With a wide range of colors, light filtering and room darkening fabrics, and advanced lift options – the custom combinations are endless!  However, many customers aren’t sure when to choose single cellular shades or double cellular shades.   So what is the difference between Single Cell Shades and Double Cell Shades? Single Cell In many cases, single cellular honeycomb shades are less expensive than double cell.  They use less material and generally have a shorter manufacturing time – which gives you big savings. Another advantage to single cellular shades is insulation.  With their single layer of pleats, the honeycomb material reduces energy costs by filtering light and blocking UV rays. We have a wide selection of single cell…

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Customer Service FAQ – How To Fix Crooked Aluminum Mini Blinds

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! Thanks for tuning in to yet another Customer Service FAQ!  In today’s post, we are going to learn how to fix crooked Aluminum Mini Blinds.  Here we go! Tools Needed: Level and Flat head screw driver Step 1: First do a level check on your blind.  Use a level to determine if the brackets, window and mounting surface are level. Step 2: Every cordless blind will use a cordless grip handle to operate the product up and down.  It is important to make sure the handle has been installed in the center of the bottom rail so that it can raise…

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Window FAQ – What Are The Best Blinds for the Basement?

Whether you have a finished basement or not, privacy is still a top priority – and that’s where we come in!  Find out what window coverings Blinds.com deems “Best Blinds for the Basement” in today’s Window FAQ. Sports Themed Basement With football season just kicking off, (no pun intended!), we have the best blinds for the basement for all you crazy sports fans! A great way to show off your pride (and not ruin your fancy upstairs décor) is to create a man cave dedicated to your favorite team. Find your favorite team from our Blinds.com Collegiate Roller Shades and drape your windows with school spirit.  Go Team Go!   Finished or UnFinished Basements If you’d like to be a little more conservative with your…

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Customer Service FAQ – How to Replace a Cord Tilter: 2″ Horizontal Blinds

We all know how frustrating it can be when your blinds break - ugh!  Tilting your slats open and closed is a daily routine for most customers, so what do you do if they no longer tilt? Tune in to today’s Window FAQ: How To Fix Blinds That Won’t Tilt – 2″ Horizontal Blinds Tools Needed: Flat Head Screw Driver, Rubber Mallet, Needle-nose Pliers Step 1: Remove the valance from the valance clips.  Tilt the slats horizontally.  Lift and lock slats in the raised position with approximately 1″ of space between the top slat and the underside of the headrail. Step 2: Remove the blind from the mounting brackets. Step 3: Remove the cord tassels and washers from the tilter cords…

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Window FAQ: How Do You Measure for Blinds on Doors?

Measuring blinds for a door can be simple if you know what you are doing.  And that’s where we come in.  Tune in to today’s Window FAQ to learn how to get the best results when measuring blinds for doors! No matter what type of window treatment you choose to install over your door, you should first look to see if you have molding around the glass. I do have window molding around my glass: If you do have window molding, it is important to leave enough space above and below the glass to allow the blinds to operate properly.  Your mounting hardware cannot install into the glass section, so you need proper clearance for the installation on top.  You…

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Customer Service FAQ – Fix Uneven Cordless Top Down Bottom Up Cellular Shades

  You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! We’ve now gone over how to fix uneven cordless shades and uneven corded shades, but how do you adjust a crooked top rail on a cordless top down bottom up shade?  Tune in to today’s FAQ to learn how to fix an uneven cordless top down bottom up product! Tools Needed: Flathead Screwdriver Step 1: To operate a cordless top down bottom up product it is important to use a total of 4 clear grip handles.  2 handles for the top rail and 2 for the bottom rail.  If you are using less than 4 total,…

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Customer Service FAQ – Fix Uneven Cordless Shades

  You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! Today’s Customer Service FAQ is going to focus on how to fix uneven cordless shades.  Follow the quick steps below and you’ll be ready to go!

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Customer Service FAQ – How to Fix a Crooked Shade

You’re tuning into to another ‘Window FAQ’ post from Mindy, a fabulous Customer Service Representative here at Blinds.com. Have a window covering question you’d like help with? Leave a comment below! Have a shade that is crooked or just does not hang properly?  Well you’ve come to the right place to learn how to fix it!  There are of course a number of different styles of lift features and products, but in today’s FAQ, we are going to focus on: How to Fix a Crooked Shade with a Standard Pull Cord Tools needed:  Carpenter’s Level, Metal Measuring Tape Step 1: Use a Carpenter’s level to make sure the brackets, window and mounting surface are level. Step 2: If the brackets…

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